What we can help with

HDMI & picture

Damaged HDMI ports, no signal, intermittent video and display faults that need diagnosis.

Power & overheating

Consoles that won’t turn on, switch off without warning, run loudly or overheat.

Storage, software & errors

Startup loops, error codes, update faults and storage assessment, including data recovery where possible.

Controllers & connections

Controller button faults, connection problems and internal cleaning where relevant.

Before you enquire

Good to know.

Does a blank screen always mean a broken HDMI port?

Several faults can cause a blank screen, including a damaged port, a cable problem or another fault in the console. A description of what the TV and console show helps narrow it down.

What should I include in a console enquiry?

Name the console model and tell us when the problem occurs. An error code or a description of the lights, fan or sound can help.