What we can help with

Unbootable computers

Assessing storage in Windows PCs and Macs that cannot start or that stopped recognising their drive.

Problem drives & storage

Checking unreadable, failing or damaged storage to understand the likelihood of accessing the files.

Phone & tablet data

Discussing access to photos and files on damaged phones or tablets. Access depends on the fault, storage condition and device security.

Prioritising files

Identifying the folders or file types that matter most and discussing how recovered data could be transferred.

Before you enquire

Good to know.

Is recovery always possible?

Recovery depends on the condition of the storage, the cause of the failure and whether we can access the data. We can discuss what an assessment can tell us.

What information helps with an assessment?

Tell us the device or drive model, when you last accessed the files and which folders or file types matter most. Keep passwords and recovery keys out of your enquiry.